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Yelp reviews are busting restaurants
giving people food poisoning

Reuters, by Staff

Original Article

Posted By:Flyright, 5/24/2014 8:04:43 AM

Reviewers on Yelp have helped city health authorities find hundreds of unreported cases of possible food-borne illnesses, officials reported Thursday. Researchers in a pilot project involving the city’s Department of Health and Mental Hygiene, Columbia University and Yelp trawled the website for reviews that included words like “sick,” “vomit,” “diarrhea” and “food poisoning” between July 2012 and March 2013. Roughly 294,000 Yelp reviews were analyzed, and researchers found 468 posts that were consistent with cases of recent food-borne illnesses. Only 15 of those cases had been independently reported to the Health Department. “The results suggest that online restaurant reviews might help to identify unreported

      


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Reply 1 - Posted by: finally50, 5/24/2014 8:39:51 AM     (No. 9860259)

There´s a ´Department of Health and Mental Hygiene´? What is mental hygiene?

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Reply 2 - Posted by: chillijilli, 5/24/2014 8:48:54 AM     (No. 9860267)

Yelp helps. It´s useless to call the restaurant itself and complain about getting sick. They know you can´t prove they caused your problem so they spew out every excuse in the book. You´re calling too early/late for food poisoning symptoms to have kicked in or you´re the 1st person in the history of the restaurant who´s ever gotten sick from their food or they use only the freshest ingredients or they´ve never failed a health inspection. Or or or

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Reply 3 - Posted by: secondtimelucky, 5/24/2014 8:50:56 AM     (No. 9860271)

I was kinda captured by this: US Centers for Disease Control and Prevention’s Morbidity and Mortality Weekly Report

A weekly report? hmmm. Looks like we´re all gonna die...

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Reply 4 - Posted by: mazeman, 5/24/2014 9:12:14 AM     (No. 9860294)

I work in an ER.

Many people blame their GI symptoms on their last meal. Most are wrong.

I would suspect the majority of these accusations are incorrect.

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Reply 5 - Posted by: uno, 5/24/2014 9:18:40 AM     (No. 9860300)

#1 - Mental Hygiene is something that requires mental floss...

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Reply 6 - Posted by: ROLFnader, 5/24/2014 10:16:41 AM     (No. 9860366)

That would be a way to get rid of a competing restaurant if you were of a mind to do so.

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Reply 7 - Posted by: JHHolliday, 5/24/2014 12:16:54 PM     (No. 9860494)

In response to No. 2.....my late doctor friend ate a restaurant in a small town and got food poisoning so bad that he missed work for the first time in thirty years.

He called the restaurant to warn them that they had a problem and they were so rude to him that he called the health department.

They shut the place down. I guess a doctor carries more weight than the rest of us.

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Reply 8 - Posted by: Trust No One, 5/24/2014 12:50:03 PM     (No. 9860525)

#5

You are killing me this morning.

Thanks, I needed it. LOL LOL

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Reply 9 - Posted by: earlybird, 5/24/2014 1:41:27 PM     (No. 9860573)

We also know that Yelp reviews can be padded by restaurant management and/or their friends. And that negative reviews are sometimes posted by competitors.

Any illness should be reported directly to the restaurant manager and the Health Department lest it be chalked up to malicious gossip.

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Reply 10 - Posted by: SoCalGal, 5/24/2014 2:10:10 PM     (No. 9860598)

FTA:

The report noted, however, that the analysis was limited because it required considerable time and resources reading reviews, sending emails and conducting interviews.
Researchers also needed to make contact with reviewers, and more than 100 refused requests for follow-up interviews.


This makes one wonder about the possibility of malice. Or competitor sabotage?

This seems lie a cumbersome, very iffy way to do so-called "research". Why not hit the restaurant with a Health Dept. check the way they used to do with our brand new restaurant (in another city) - almost daily. Now that was harrassment.

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Reply 11 - Posted by: Charactercounts, 5/24/2014 3:13:48 PM     (No. 9860649)

When everyone in our family got sick on food catered by a local delicatessen for a party, one of the guests (a doctor) called the county department of health.

Their reply? Unless you still have all the food so we can test it, tough luck. Of course, the food had been eaten and remainders disposed of in the trash. The Health Dept. were not interested in going to that establishment and checking to see if the remaining foods of that type were tainted, or if the food preparation methods were the problem.

If this happens to you, be sure to keep the platters, etc., for testing.

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Reply 12 - Posted by: ColonialAmerican1623, 5/25/2014 1:13:13 AM     (No. 9860967)

What puzzles me is the amount of people that eat fast food and get sick only to say they have a ´stomach bug´

Recently, I went to a HQ webpage for a restaurant and it was impossible to keep answering the questions and submit the comment. Then I found the comment section and it was shameful what not only customers, but employees complained about and understanding why they were still in business.

Remember- hand washing saves lives.



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