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How much worse will the
ObamaCare website glitches get?

Hot Air, by Allahpundit

Original Article

Posted By:Pluperfect, 10/7/2013 2:44:04 PM

Said O this weekend of his massive technological faceplant, “Folks are working around the clock and have been systematically reducing the wait times.” No doubt that’s true; the shutdown might stop the feds from manning the Amber Alert site, but rest assured they’ll find a loophole to keep repairs to Healthcare.gov humming. But how much is left to repair? Ezra Klein’s WaPo Wonkblog has a useful user-friendly interview with a tech expert explaining that the O-Care website has two major problems, one of which is easily resolved and one of which isn’t. The easy one is scalability, i.e. adding more

      


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Reply 1 - Posted by: Country Boy, 10/7/2013 3:05:26 PM     (No. 9554526)

I think it cannot be disputed, that if a person got to where he is professionally by being a total BS artist, that person should completely avoid all facets of software development, especially very large enterprise software (ObamaCare)

BTW, I very much like the use of the word "faceplant" in context of barack obama, in the first sentence of the article. Brings a smile. Thank you Allahpundit.

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Reply 2 - Posted by: Deedo, 10/7/2013 3:10:50 PM     (No. 9554540)

The Web sites are down because they cannot handle the traffic. This is known in the business as not being "able to scale". The methods by which a Web site can scale to handle huge volumes of traffic are fundamental to the design.

These are not glitches. It´s like a tunnel that is going to collapse. You can´t fix it after the fact in a weekend. You must take it down and re-architect at a fundamental level.

Months of work at a minimum.

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Reply 3 - Posted by: Country Boy, 10/7/2013 3:12:26 PM     (No. 9554545)

Just to add, no private company would ever have an e-commerce site running/not running depending on the time of day, one week after going live. Have to take it down, leave it down until fully tested. Otherwise, principals of said company would be liable for damages.

John Boehner offered obama the best lifeline he could have, take the 1 year delay. Fix everything, come back. obama gives stupid a bad name.

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Reply 4 - Posted by: devnull, 10/7/2013 3:13:07 PM     (No. 9554546)

Scalabilty is not an easy problem to solve if your infrastructure level was not sourced and architected with scale in mind. It is like trying to workout how to double the horsepower of an engine that is already maxed out: simple tweeks will not get you where you need to be.

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Reply 5 - Posted by: Deedo, 10/7/2013 3:16:50 PM     (No. 9554554)

(forgive the second post plz)

Another probable source of the problem afflicting the site is that whoever was calling the shots on its design at HHS probably didn´t know what they should have or what it should do, and kept changing their minds mid-stream.

That sort of requirements drift can compound the amount of time to re-engineer by an order of magnitude. This would explain the 3.5 years wasted.

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Reply 6 - Posted by: Country Boy, 10/7/2013 3:23:46 PM     (No. 9554562)

FTA "It appears the people who built the site don’t know what they’re doing, never used it, and didn’t test it…"

I worked at a couple of large IT shops. Never saw any contractors test (at the UAT level or higher). I think that´s the responsibility of the software owner (HHS IT department).

Everybody (gov employees) from obama down to the guy who takes the trash out will deflect the blame.

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Reply 7 - Posted by: FL_Absentee_Voter, 10/7/2013 3:46:38 PM     (No. 9554592)

Thanks to all the techs above for giving us the facts about architecture and letting us know what´s really going on.

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Reply 8 - Posted by: Boston Tea Party, 10/7/2013 4:08:09 PM     (No. 9554621)

Agree with #2 and 5, and I´d also add that in addition to the 1)problems with the basic architecture and 2) non-existent scalability, the system seems to be rife with basic, garden-variety programming bugs -- invalid branches to error messages, bad formulas, etc..

In short, an unmitigated technological disaster.

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Reply 9 - Posted by: hdgalley, 10/7/2013 4:11:24 PM     (No. 9554629)

I´m betting on the hackers to destroy it!!!!


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Reply 10 - Posted by: MattMusson, 10/7/2013 4:41:02 PM     (No. 9554672)

The Secretary dragged her feet so long in making decisions that the programmers lost an ENTIRE YEAR!

Now the entire User Interface needs to be rewritten. Assuming the data model is correct - we are still talking about 12 months before the system is usable.

Dust off those waivers kiddees. This Not Ready For PrimeTime software is a dud.

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Reply 11 - Posted by: Blue-Z-Anna, 10/7/2013 4:56:58 PM     (No. 9554683)

No.

It´s simpler than that.

These liars want to hide the actual rates for a few more months. Keep it all muddy.

Bad ´glitches´ until after the elections.

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Reply 12 - Posted by: 6079 Smith, W, 10/7/2013 5:16:19 PM     (No. 9554709)

The glitches will never be as bad as Obamacare itself.

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Reply 13 - Posted by: gaeditor, 10/7/2013 6:06:47 PM     (No. 9554768)

Really! Just think of how well they will manage your health care! Just look at this unmitigated mess!

(And thanks to all you geeks for explaining it to us computer-challenged types!)

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Reply 14 - Posted by: bamboozle, 10/7/2013 6:50:47 PM     (No. 9554809)

Testing and the specification of benchmarks for testing should have been a part of the original RFP, and an important part of the contract. These benchmarks should have been tested for and passed long before rollout. This is not a law school gentleman´s C paper, this is an exceedingly expensive failure. If this testing was not done, the fault is with the people running HHS. It would be very interesting to know who the contractor is and what their political connections to the administration might be?

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