MEXICO CITY — Years of record-breaking deportations in the United States are helping to fuel a developing industry in Mexico: call centers to serve American customers. Major U.S. companies are moving pieces of their multi-billion-dollar customer service industry south of the border to take advantage of a burgeoning workforce of returning migrants. Many are recent deportees who are better able to relate to their U.S. customers and who speak English with American accents. The call centers contract with major U.S. companies such as Time Warner, Dish Satellite and Best Buy. They pay lower Mexican wages, as little as $4 an hour,
Comments: Could this be a win-win situation? Are both sides happy? Gerry, and Itzel appear to be smiling in the picture. 21 years old and a steady employment. Almost 1.4 million people every year returned to their countries? I wonder if Washington uses a dartboard and blindfold when they generate numbers. If this claim is true can it be compared to keeping the leaves out of your pool in the fall? Or is the "misinformation" (read: lie) department working overtime?
So if all the millions of Mexican illegal aliens were to return home they would have all sorts of skills that they learned in the USA that would help the Mexican economy. That sounds like a winner for both Mexico and the USA.
If we are going to be stuck with out of our Country call centers, I would rather they be in Mexico than India. At least we might have a chance of understanding the employee when they talk, and it might help cut down on the illegal invasion somewhat.
A few years back I called customer no service for a well known credit card company. The woman spoke English, but something was missing-comprehension. I asked her where she was and she said Guadalajara.
ENGLEWOOD (NJ).--Twenty-four years ago, Englewood Police Chief Arthur O’Keefe was in the middle of the shoving and shouting matches between hundreds of abortion opponents and abortion-rights supporters outside a women’s clinic in the city. Protesters chained themselves together outside Metropolitan Medical Associates on Engle Street and bolted the clinic’s door shut. Police, including O’Keefe, a sergeant at the time, arrested protesters by the dozens, hauling them off in buses, and one, on a flatbed truck. “I am not looking for that to happen again,” he said recently.
Two Belgian university professors recently decided to submit the 10 most borrowed books at the Antwerp library to bacteriology and toxicology tests. Traces of cocaine were found on all 10 books. The traces were small enough that readers would not feel the effects, but significant enough that they could test positive for cocaine. But the real case of life imitating art was revealed when the scientists discovered traces of the herpes virus in the pages of the erotic tale Fifty Shades of Grey. In order to prevent a public panic, professors assured readers that the concentrations of the herpes virus
The glitch-ridden website used to sign up for insurance under President Barack Obama´s healthcare law will be down for "extended maintenance" overnight on Saturday, the Department of Health and Human Services said. The website has been plagued by technology problems and has not worked reliably since its launch on October 1, embarrassing the administration and providing ammunition for Republicans seeking to roll back the law known as Obamacare. The application, enrollment tools, and "data hub" will not be available from about 9 p.m. ET on Saturday (0100 Sunday GMT) until 9 a.m. ET (1400 GMT) on Sunday, a spokeswoman for
A pack of bikers pummeled a driver in upper Manhattan on Sunday, after a wild chase that began with a fender bender on the West Side Highway, cops said. The brawl erupted after the victim — who was driving his wife and their young child — became surrounded by a swarm of motorcycles on the highway and accidentally hit one of the bikes near W. 125th St. about 2 p.m., police said. But when the driver stopped, several of the bikers began to damage the man’s black Range Rover — so he hit the gas and plowed through three motorcycles before speeding away, cops said.
WASHINGTON — The federal government on Sunday morning barreled toward its first shutdown in 17 years after the Republican-run House, choosing a hard line, voted to attach a one-year delay of President Obama’s health care law and a repeal of a tax to pay for it to legislation to keep the government running. The votes, just past midnight, followed an often-angry debate, with members shouting one another down on the House floor. Democrats insisted that Republicans refused to accept their losses in 2012, were putting contempt for the president over the good of the country and would bear responsibility for
WASHINGTON — Since 2010, the National Security Agency has been exploiting its huge collections of data to create sophisticated graphs of some Americans’ social connections that can identify their associates, their locations at certain times, their traveling companions and other personal information, according to newly disclosed documents and interviews with officials. The spy agency began allowing the analysis of phone call and e-mail logs in November 2010 to examine Americans’ networks of associations for foreign intelligence purposes after N.S.A. officials lifted restrictions on the practice, according to documents provided by Edward J. Snowden, the former N.S.A. contractor.
Providence College, a Roman Catholic school in Rhode Island, has canceled a lecture in support of same-sex marriage on Thursday by a gay philosophy professor, citing a church document that says that “Catholic institutions should not honor those who act in defiance of our fundamental moral principles.” The lecturer, John Corvino, chairman of the philosophy department at Wayne State University, in Detroit, has spoken previously at more than 10 Catholic colleges and often appears in friendly debates with religious opponents of gay marriage. His appearance at Providence College had been co-sponsored by nine departments and programs, and some of the
Talking publicly for the first time since his trial and conviction on three counts of murder, one count of involuntary manslaughter and more than 200 counts of violating Pennsylvania’s Abortion Control Act, Philadelphia abortion doctor Kermit Gosnell insists he is “spiritually innocent.” Speaking exclusively to Philadelphia magazine writer Steve Volk for a new magazine article and e-book, Gosnell—who was convicted in May of snipping the necks of babies born alive during abortion procedures in his West Philadelphia clinic—believes he was serving the best interests of his community and the women who came to him.
The last month and a half has seen perhaps the worst anti-Christian violence in Egypt in seven centuries, with dozens of churches torched. Yet the western media has mainly focussed on army assaults on the Muslim Brotherhood, and no major political figure has said anything about the sectarian attacks. Last week at the National Liberal Club there was a discussion asking why the American and British press have ignored or under-reported this persecution, and (in some people’s minds) given a distorted narrative of what is happening. Among the four speakers was the frighteningly impressive Betsy Hiel of the Pittsburgh Tribune-Review,
Washington — When the U.S. Justice Department promised not to prosecute illegal marijuana sales planned to begin in Washington state and Colorado next year, its top lawyers demanded that the states reciprocate with a pledge to keep the drug away from minors. And officials in those pioneering pot states – where recreational use of marijuana was approved by voters in November – say they’re ready to comply. But to legalization opponents, such promises are a pipe dream, destined to fail. They say it’s more likely the U.S. will unleash a new industry that will try hard to attract young users
COMPULSIVE users of pornography show the same signs of addiction in their brain activity as alcoholics or drug addicts, a study has revealed. In the first research of its kind, scans showed that a central portion of the brain which is stimulated in drug or alcohol addicts also “lit up” when compulsive pornography users watched explicit material. There was no such effect in the brains of people who were not habitual users of porn. The Cambridge University study will increase pressure for tighter control on porn. Researchers used MRI scans to analyse the brain activity of 19 users of pornography
In what is being described as the first known event of its kind, a transgendered teen was named as her high school’s homecoming queen on Friday. “I am so proud to win this not just for me, but everyone out there,” 16-year-old Cassidy Campbell said after receiving her crown during the halftime of Marina High’s homecoming football game Friday night in Huntington Beach, CA. The Los Angeles Times published a slideshow of photos from the homecoming event, which you can view here. Cassidy rose to national prominence when it was reported that she was entering the contest.
Rep. Jim McDermott (D-Wash.) said on MSNBC’s “PoliticsNation” Wednesday that when Jesus fed five thousand people with five loaves of bread and two fish, “he didn’t charge food stamps.” “When Jesus had those five loaves and two fishes, he didn´t charge food stamps. He didn´t ask anybody how much money they had. He fed them because they were hungry, and that´s really where we ought to be,” McDermott said in response to Republican critics of the SNAP (Supplemental Nutrition Assistance Program). In September, the House approved a plan by Republicans to cut $39 billion in food stamps over the next
The nation’s view of former Secretary of State Hillary Clinton, colored by the horrific Benghazi assassination of the U.S. ambassador to Libya on her watch, has suddenly turned upside down, with more now holding an unfavorable opinion of the likely 2016 presidential candidate. A new YouGov/Economist poll found Clinton, whose approval ratings have typically been sky high, with an unfavorable rating of 48 percent, more than the 46 percent who have a favorable opinion of her. The YouGov pollsters said that the change in American attitudes toward Clinton "suggests that negative press surrounding the tragic
MIDDLETOWN, Del.- Remembering the plot of a short story is no longer good enough in teacher Amy Lawson´s fifth-grade classroom. Today´s students are being asked to think more critically. For example, what might a character say in an email to a friend? "It´s hard. But you can handle this," Lawson tells them. Welcome to a classroom using the Common Core State Standards, one of the most politicized and misunderstood changes in education for students and their teachers in kindergarten through high school. In 45 states and the District of Columbia, Lawson and and other teachers are starting to use the standards
President Obama will cast growing income inequality and a decline in economic mobility as a “fundamental threat to the American dream” during a speech Wednesday in Washington. The speech will serve as an early preview for next year’s State of the Union address, according to a White House official, who said Obama would focus much of his energy over the next three years on the issue. “The decisions we make over the next few years will determine whether or not our children will grow up in an America where, if you work hard, you can get ahead,” the official said.
Bill Clinton, the cliché goes, was the first black president, no matter his skin color. That being the case, Barack Obama is not the first black president, or the first African-American president, if you prefer, but the first hippie president. Clinton’s southern background and lifestyle were indeed more typically black, just as Obama’s was more typically hippie. And we’re not just talking about the “Choom gang” here, scarfing “Maui Wowie” on the sands of Oahu. We’re talking about all of it, the whole multi-culti-missing-white-mother-vanished-Kenyan-father-anti-imperialist-America-is-always-the-enemy-and-don’t-you-forget-it-nine-yards. And like most hippie culture as I knew and experienced it, it wasn’t about “peace and love.” Not
Senior officials in the White House have said that Israel Prime Minister Binyamin Netanyahu “is desperate and weak,” in reaction to Netanyahu´s remonstrations against the deal struck with Iran over its nuclear weapons program. Israeli television Channel 10 quoted the officials as saying “His pronouncements show a lack of self-confidence,” in an unusually harsh personal attack on Netanyahu. “We are not perturbed by his vocal opposition.”
During a presentation at the White House in which President Barack Obama touted the benefits of the Affordable Care Act, the president declared that his signature health care reform law was not going to be repealed. This assertion led his administration members, his staff, and audience members to rise from their seats and give the president a standing ovation. Obama said that ACA opponents’ alternative to the health care reform law is to champion repeal and going back to the health care delivery system status quo ante. He specifically cited Sen. Mitch McConnell (R-KY) who he said was asked directly for
A woman has revealed how difficult it is to eat healthily and stay full when living off an average food stamp budget. Melinda Moulton, from Huntington, Vermont, was one of 200 people to take part in the 3Squares Challenge, which saw her living for a week on just $36 worth of food, or around $1.71 a meal. Opting to try and eat as healthily as possible, Ms Moulton resorted to cheap foods like yogurt for breakfast, two handfuls of peanuts for lunch and lentil stew for dinner, all of which left her unsatisfied.´I don´t know how people do it,´ said
A push by activists to ease the 30-year-old blanket ban on blood donations from gay and bisexual men faces a key test this week as a federal panel hears results of the latest research. The findings will be released amid growing pressure from politicians and advocates, including college students, to change the policy. Critics say the ban is a hangover from the early, fear-filled days of AIDS, stigmatizing gay men and ignoring advances in treatment and detection in the decades since. Supporters of the policy say politics, not science, is driving the proposed change, which would heighten the risk of
Despite first lady Michelle Obama’s healthy living push, American eating habits deteriorated in the first 10 months of 2013, compared with 2012, according to a recent survey. According to a Gallup survey released over the Thanksgiving holiday, the percentage of adults reporting that they ate healthy all day “yesterday” has been consistently lower all 2013 compared to 2012.
CNN host wondered out loud on his show this evening whether the physically unfit Chris Christie could follow the "perfect physical specimen" Barack Obama into the White House: "After the perfect Barack Obama, who´s a perfect physical specimen to many people´s eyes, does it matter?" Morgan asked his guest. "Or is actually somebody very different, someone who´s much more of a regular kind of guy who likes cheeseburgers and beer, but appears to be a straight talker, somebody perhaps more of a straight talker than it appears Barack Obama turned out to be?"
Nobody could accuse the press of ignoring the fiasco-on-a-server that is HealthCare.gov. The Obamacare website’s woes are dominating coverage on the network news, the cable talk shows, the blogs and, of course, high-octane websites like POLITICO. But did the press do a good job of covering the Affordable Care Act before the health care exchanges went online—sort of—on Oct. 1? Were we adequately warned of the troubles that were to come? And now that HealthCare.gov’s problems are headline news, is the coverage of it any better? Sure, one can find a few examples of one news outlet or another warning of impending