Did you forget your password?
If you entered your correct email address when then you have no problem. Just enter your Lucianne.com Username in the window below and your password will be automatically sent to you within the next 30 minutes.
If you registered with a bogus email address, then we have problems. If you changed your email address without updating your Lucianne.com account, again, we have a problem. However, if you still have your old email address we can still send it there, we will send it to that E-mail address.
If the old E-mail address is no longer active, we will work with you to confirm that you are/were the owner of that address. If that is the case, you need to go to the Contact Us page link above and let us know what your situation is by sending us an e-mail. We will evaluate each request on a case by case basis.
When you email us let us know your screen name and any email address (and any other info) that you used in the past. Again, we will do everything we can to confirm your information until we are satisfied we are able to send out the information safely.
Because of our strict privacy policies, we only ask for an email address, a screen name and a password. So, you can understand why it would be difficult for us to look up your account info if you have not kept it up to date.
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